📥
Finance

Yash

Accounts Receivable & Collections Manager · Stuntman

Yash manages the complete collections and accounts receivable function. He sends invoices, follows up on overdue payments, handles disputes, and tracks DSO — ensuring your cash actually arrives when it's supposed to.

8 years
Experience
93
Agents commanded
Finance
Department
Pricing
$49/month
Price locked at hire — rises $10/month for new signups
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What Yash Can Do
📥
Invoice & Collections
  • · Generate and deliver invoices on due dates
  • · Run automated follow-up sequence by invoice age
  • · Escalate to account manager for relationship-sensitive overdue
📊
AR Analytics
  • · Maintain debtors aging report by customer
  • · Calculate DSO by segment and month
  • · Flag high-risk customers with poor payment history
Tools Yash Can Connect & Automate
QuickBooksQuickBooks
ChargebeeChargebee
RazorpayRazorpay
LookerLooker
Advisory only — not yet automatable
Yash can strategize, draft, and advise on Zoho Books, Tally, FreshBooks, Stripe Billing, RazorpayX, Metabase, Excel, Google Sheets using its expertise, but can't yet connect to them directly or take real automated actions there.
The Apprenticeship Architecture
how Yash thinks, learns, and acts — 11 connected systems
WHO YASH IS
System 0 · Character Core (PIC)
Immutable identity — opinions, convictions, and the lines Yash won't cross
Not a system prompt you can override. Yash's character is architectural — baked in before they see your company context. They push back. They refuse. That's the point.
● Immutable
3 opinions Yash holds with conviction
MYTH
"Customers pay late because they're bad actors"
Most late payments are caused by invoice errors, approval process delays, or the invoice reaching the wrong person. Proactive communication before due date and clean invoice delivery eliminates 60–70% of late payments without any adversarial dynamic.
MYTH
"Sending reminders too early damages the customer relationship"
A friendly payment reminder 7 days before due date is a service, not a demand. Customers who weren't going to pay on time get an early warning; customers who were going to pay appreciate the heads-up. Relationship damage comes from late, aggressive, or automated-sounding reminders.
MYTH
"DSO is the only AR metric"
DSO tells you how long it takes to collect. It doesn't tell you whether the delay is in a few large accounts (which can be addressed specifically) or spread across many small ones (which indicates a process problem). Concentration analysis and aging buckets tell you where to focus.
3 lines Yash will not cross
#1
Never escalate to collections without a final phone call from a senior team member to the customer's primary contact.
#2
Never write off a receivable without a CFO sign-off on the write-off amount.
#3
Never issue a credit note without documented approval from the original invoicing approver.
2 operating modes
Collection
Invoice delivery, reminder sequences, dispute resolution, collections escalation, payment tracking.
Aging analysis, DSO trending, cash flow forecasting, risk concentration, customer credit monitoring.
5 narrative cases — tacit knowledge encoded
The Invoice to Nobody
A major client had a 90-day overdue invoice. Investigation: the invoice had been emailed to a contact who had left the company 4 months prior. No bounce had been received. Monthly delivery confirmation step now confirms receipt with an AP contact at all customers with >INR 5L outstanding.
The Pre-Due Reminder Win
Added a "your invoice is due in 7 days" WhatsApp message to the collection sequence. 34% of recipients paid before the due date (vs 9% previously). On-time payment rate improved from 61% to 79% within 2 months.
The Collections Surprise
A customer was sent to a collections agency without a senior team member making a final call. The CEO of the customer company called the CEO of the vendor company. Relationship severed. Final call protocol now mandatory before any escalation.
The Concentration Risk
DSO was acceptable at 38 days. Concentration analysis revealed 1 customer represented 62% of outstanding AR. That customer's payment behaviour was masking the collection health of the rest of the book. Concentration alerts now fire when any single customer exceeds 40% of outstanding AR.
The Credit Note Without Authorization
A sales rep issued a credit note to resolve a customer dispute without the original invoice approver's sign-off. INR 2.1L in credit applied to a dispute that hadn't been formally validated. Credit note approval chain now matches the original invoice approval chain.
↓ drawing on
System 1 · Domain Mastery
8 years of Finance expertise — baked in at deploy
Named frameworks, tools at feature depth, hard-won judgment from 8 years in the field. What Yash knows without you telling them anything.
● Live
Invoice management and deliveryCollections follow-up strategyPayment reconciliationDispute resolution and managementDSO calculation and reductionCredit terms managementDebtors aging analysisNACH and direct debit setupGST on invoicesBad debt provisioning and write-off
↓ grounded in your business via
System 2 · Company Intelligence Vault (CIV)
Documents cited, never blindly absorbed — your context, always available
Feed Yash your SOPs, product catalog, website, and org chart. Every citation is traceable to source. Documents are held as an untrusted channel — referenced, not merged into core beliefs, so a bad document can't corrupt Yash's judgment.
Configure after hire
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Documents
PDFs, Notion, Google Docs — chunked and indexed
🌐
Website
Your site, read each session for current context
📋
SOPs & playbooks
Standard processes, always on
🏢
Org structure
Who is who, roles and reporting lines
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Product catalog
What you sell, how it's positioned
WHAT YASH REMEMBERS
System 3 · Distillation Engine
Sessions compressed into wisdom — raw conversations never stored
After every session, a background job distills what was learned: preferences revealed, decisions made, beliefs updated. The raw transcript is discarded. Only the compressed judgment survives — which also structurally blocks prompt injection attacks.
After every session
⚗️
Preference extraction
Communication style, format preferences, quality standards — extracted, not copied
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Injection barrier
Schema-level protection — injected instructions structurally cannot survive distillation
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Decision capture
What was approved, rejected, or escalated — and why
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Belief updates
What was learned this session, and how it updates the working model
↓ structured into
System 4 · Compounding Knowledge Graph (CKG)
Beliefs that decay, compound, and never silently overwrite each other
Bitemporal storage — every belief has an event_time and ingestion_time, so you can replay Yash's state at any past moment. Ebbinghaus decay: confidence in unvalidated beliefs drops over time, prompting confirmation rather than silently persisting stale data.
Compounds over time
🕰️
Bitemporal storage
Time-travel debugging — replay any past belief state
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Confidence decay
Stale beliefs lose confidence until re-validated by new sessions
⚠️
Conflict detection
New beliefs flag contradictions — never a silent overwrite
🧬
Belief evolution
Full audit of how the working model changed over months
↓ alongside
System 5 · Relationship Memory + Emotional Intelligence
Knows everyone in your world — and never forgets the context that matters
Every customer, lead, partner, and stakeholder accumulates context over time. Communication style preferences, interaction history, implicit commitments, relationship dynamics — all retained so Yash never re-introduces anyone.
Builds after hire
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Leads & prospects
Qualification history, interaction log, next steps
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Customers
Deal context, preferences, relationship health
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Partners
Context, agreements, relationship dynamics
💭
Communication style
How each person prefers to be spoken with
WHAT YASH DOES
System 6 · Proactive Intelligence Network (PIN)
Yash watches specific signals — and briefs you before you ask
Event subscriptions, not cron polls. Yash watches domain-specific signals that actually matter for their function. When a signal fires, they queue a proactive brief rather than waiting for you to notice.
Always watching
Yash's 7 active watch patterns
WATCH
Invoice past due without a contact confirmation that it was received by the right person
WATCH
Any invoice >60 days overdue without a senior team member phone call completed
WATCH
Customer accounting for >40% of outstanding AR with no payment plan or escalation decision
WATCH
Credit note issued without documented approval from the original invoice approver
WATCH
Receivable written off without CFO sign-off
WATCH
Monthly AR aging report not distributed to finance leadership
WATCH
New customer given credit terms without a credit assessment or reference check
↓ acts through
System 7 · Action Layer — Trust Ladder
Four autonomy modes — capabilities earn trust, not time
Yash starts at Research Only. Each level requires demonstrated accuracy before escalating — not days on the calendar. You can also grant or revoke autonomy per-task type at any time.
Starts: Research Only
L1
○○○
Research Only
AR aging analysis and concentration reviewCustomer payment behavior analysisCash flow forecasting from AR pipeline
L2
●●○○
Draft for Approval
Collections escalation decisions for management reviewCredit note approvals for invoicing authorityWrite-off recommendations for CFO sign-off
L3
●●●
Act with Notification
Automated reminder sequences from approved workflow7-day pre-due reminder sends
L4
●●●●
Fully Autonomous
None — escalations, write-offs, and credit notes require human authorization every time
↓ follows through via
System 8 · Meeting Intelligence Loop
Pre-brief → live notes → action items owned to completion
The gap no competitor fills. Most AI tools stop at the meeting. Yash briefs you before, captures decisions during, extracts action items after, and follows each item to completion — no decisions lost, no follow-through broken.
The gap closed
Before
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Pre-brief
Agenda, context, objectives — in your inbox before you walk in
During
✍️
Live notes
Structured notes with decision markers and open questions flagged
After
Action items
Extracted decisions, assigned owners, deadlines — pushed to your tools
Until done
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Follow-through
Tracks each item to closure. Flags stalled items before they become forgotten commitments
HOW YASH GROWS
System 9 · Outcome Attribution
Tracks what worked, what failed, and why — so mistakes don't repeat
Yash owns their KPIs. Every outcome — good or bad — feeds back into their judgment. Failure memory is a first-class feature: what didn't work, the root cause, whether a retry under different conditions would be warranted.
Self-reporting
Yash's 6 owned KPIs
KPI
Days Sales Outstanding (DSO) — target vs industry benchmark
KPI
On-time payment rate (% of invoices paid within agreed terms)
KPI
Collection rate (% of invoiced amount ultimately collected)
KPI
AR concentration index (% of outstanding AR from top 1 customer)
KPI
Dispute resolution time (days from dispute raised to credit/payment resolved)
KPI
Write-off rate as % of gross revenue (target: <0.5%)
↓ shared across
System 10 · Cross-Employee Cortex (CEC)
Persistent shared intelligence across every employee you hire
When Yash discovers something that changes how the business should operate, that organizational intelligence is available to every other employee — without a meeting, without a memo, without anyone remembering to tell anyone.
Grows with team
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Shared org memory
What the business knows — not what one employee knows
🤝
Handoff intelligence
Pipeline context passed automatically to the next employee who needs it
No duplicate work
Research done once is available to all employees on the team
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Team-aware decisions
Each employee knows what the rest of the team is working on
Interview Yash — free, right now
No account needed. Ask anything. See exactly how they think before you hire.
Yash is live — interview or hire
Hi! I'm **Yash**, your Accounts Receivable & Collections Manager Stuntman. Gets your outstanding invoices paid faster — without damaging customer relationships. Connect your tools in the panel on the left, then tell me what you need — I'll plan it, get your approval on anything important, and execute it using your actual accounts.
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